Policy
Cancellation policy
Lesson changes must respect instructor travel time, route planning, and limited lesson availability.
Please read these rules before paying. They exist to protect instructor time, family expectations, and safe scheduling.
Summary
Key rules at a glance
We keep the policies plain-language so you know what happens with cancellations, refunds, privacy, and lesson terms.
Changes made inside the late-cancel window may forfeit the deposit.
Weather-related safety changes are handled by Mama Bear's and rescheduled without penalty when conditions require it.
Reschedule requests are not final until the school confirms the new lesson time.